'A standard EDI solution for our customers and suppliers.'
Electronic Data Interchange (EDI) interfaces
Van Leeuwen is using electronic data interchange (EDI) interfaces to enhance the ease of conducting electronic transactions for customers. EDI ensures that data is ‘translated’ into a standard message format that can be read by anyone. ‘Van Leeuwen has been using EDI for some time, but until now a single standard EDI solution for all of our customers and suppliers was lacking. This solution was developed in cooperation with our IT partner, starting in 2018. It will be rolled out to other Western European branches over the course of 2019,’ says Jasper Verhaart, Corporate Project Manager Supply Chain, Van Leeuwen Zwijndrecht, the Netherlands.
The EDI interface of our systems with those of our suppliers, provides Van Leeuwen with faster insight into product availability and delivery lead times. This enables us to respond to customer orders within minutes. We can also share the information for packing slips via EDI. Processing orders and packing lists manually consequently is no longer necessary. This saves the customer time and reduces the risk of errors. Besides, Van Leeuwen’s account managers no longer need to spend as much time on transactional processes and instead can concentrate on advising customers and resolving unexpected problems.